Privacy Policy

Introduction

Here at SO.LEK Cosmetics we take responsibility to protect your Personal Data and comply with the Malaysia’s Personal Data Protection Act 2010 and its subsidiary legislation and regulations as amended from time to time. 

We recommend you to read and review this Policy by which we will inform you the method of your data collection, your consent and details on cookies on our website. We hope that through this elaborated content you will be well-informed about our Privacy Policy before making any decisions.

Method of Data Collection

Some of the data that we will be collecting as you sign up on our website is your Name, Email address, your Billing and Shipping Address and your Contact Number. These data would be collected when you register an account on our website, subscribe to our newsletter or any notification, browsing our products or interact with our website or any of our customer service platform and when making any online purchases with us.

Your credit card details are not under any of our possession as it is only being collected, processed and stored directly by our third party payment processors based on their terms and Privacy policy that you might need to refer to beforehand. Therefore, none of your credit card details are stored with us. However, we may collect your bank account details to process refunds in any incident that is necessary.

As our customer, you can rest assured that your details –Contact Number, Email Address, Shipping and Billing Address is safe with us.

Consent

We consider you provide consent for us to access your personal details when you sign up an account in our website, return or exchange a purchase and when you interact with our customer service through any of our platforms –Social media, Website, Phone Call. 

Cookies

When you browse our website you may come across a cookie notification. Cookies are small bits of data stored as text on a browser. It enables websites to keep track of users and enable user-specific features (if you allow). These feature includes the use of shopping cart on our website.