Returns and Exchanges
Returns and Refunds
We strictly do not offer returns or refunds due to hygienic reasons.
Sale items are final meaning they are non-refundable and non-exchangable.
If you think your order is applicable for a refund, send us an email at email@example.com
We always ensure products are in good condition before shipping them out. We only accept exchanges if they are defective or damaged exclusive of damages to the packaging.
- Item(s) cannot be exchanged with different colour or product even if they have the same price.
- Item(s) must be posted within seven (7) upon receiving local delivery.
- Item(s) exchange is subject to stock availability.
To apply for an exchange, send us an email at firstname.lastname@example.org indicating your order number and a picture of the product.
We are unable to offer any replacement for any other reasons (eg. change of preference).